Privacy Policy

In compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), Mebel Valencia Spain, S.L. informs users about the processing of their personal data when you browse this website or contact us.

1. Data Controller

Company name: Mebel Valencia Spain, S.L. Tax ID (VAT): ES-B98803307 Address: Elías Tormo, 68B, 46035 Valencia, Spain Email: web@buyfurnitureinspain.com Phone: +34 690 697 902 Website: www.buyfurnitureinspain.com

2. Personal Data We Collect

Depending on how you interact with the website, we may process the following categories of personal data:
  • Identification data: name and surname.
  • Contact data: email address, phone number.
  • Location data (provided by you): country/city (if you include it in your request).
  • Request details: message content, furniture type, measurements, finishes, budget, delivery/installation notes.
  • Technical data: IP address, device/browser information, and usage data (only if analytics cookies are accepted).

3. Purpose of Data Processing

We process the information provided by users for the following purposes:
  • To respond to enquiries and requests for information submitted through the website’s contact forms or email.
  • To provide catalogues and information about our furniture manufacturing and collections.
  • To prepare and send quotes for furniture orders and custom-made manufacturing requests.
  • To manage orders, production updates, after-sales support, and customer service communications.
  • To improve the website and measure performance (only if you accept analytics cookies, where applicable).

4. Legal Basis for Processing

  • Consent (Article 6(1)(a) GDPR): when you submit a contact form, request a catalogue, or accept cookies.
  • Pre-contractual measures / contract (Article 6(1)(b) GDPR): when you request a quote, place an order, or require production/customer support.
  • Legal obligation (Article 6(1)(c) GDPR): when we must comply with applicable laws (e.g., accounting/tax obligations if an order is placed).
  • Legitimate interest (Article 6(1)(f) GDPR): basic website security, fraud prevention, and maintaining service quality (where applicable and balanced with your rights).

5. Data Retention

We keep personal data only for as long as necessary for the purpose for which it was collected:
  • Enquiries / catalogue requests: for the time needed to manage the request and follow up, unless you request deletion earlier.
  • Quotes / orders: for the duration of the commercial relationship and any legally required retention periods (e.g., invoices and accounting records).
  • Customer support: for the time needed to resolve the request and maintain service quality.
  • Analytics cookies data: according to the retention defined in our cookie settings and providers, and only if consent is granted.

6. Data Recipients (Processors)

We do not sell your personal data. Data may be shared only when necessary with trusted service providers acting as processors under our instructions, for example:
  • Website hosting and infrastructure providers (to operate the website).
  • Email and communication providers (to reply to enquiries and send catalogues/quotes).
  • Website forms and plugins (e.g., Elementor form processing, anti-spam tools).
  • Analytics and marketing tools (e.g., Google Analytics / Meta Pixel), only if you accept the relevant cookies.
  • Security and spam-prevention services (e.g., reCAPTCHA or similar), if enabled.
  • Messaging tools (e.g., WhatsApp widget), if you choose to contact us through it.
  • Email marketing (e.g., Mailchimp or similar), only if you subscribe and consent where required.
For more information on cookies and similar technologies, please see our Cookie Policy.

7. International Data Transfers

As a general rule, we do not carry out international transfers of personal data. However, some providers (such as analytics, marketing, or communication tools) may process data outside the European Economic Area (EEA). In those cases, we ensure appropriate safeguards are applied in accordance with the GDPR (e.g., Standard Contractual Clauses and equivalent measures).

8. Rights of Data Subjects

Users have the right to:
  • Access their personal data.
  • Request the rectification of inaccurate or incomplete data.
  • Request the deletion of their data when it is no longer necessary for the purposes for which it was collected.
  • Request the restriction of the processing of their data in certain circumstances.
  • Object to the processing of their data for reasons related to their particular situation.
  • Request the portability of their data.
  • Withdraw consent at any time (this does not affect the lawfulness of processing based on consent before withdrawal).
To exercise these rights, users may send a written request together with proof of identity to: Postal mail: Mebel Valencia Spain, S.L., Elías Tormo, 68B, 46035 Valencia, Spain Email: web@buyfurnitureinspain.com You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es

9. Security Measures

Mebel Valencia Spain, S.L. has implemented appropriate technical and organizational measures to ensure the security of personal data, preventing alteration, loss, unauthorized processing, or access, in accordance with the GDPR and LOPDGDD.

10. Changes to the Privacy Policy

Mebel Valencia Spain, S.L. reserves the right to modify this Privacy Policy to adapt it to legislative or jurisprudential changes. Updates will be published on this page.
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